IT security often has necessary gaps, according to Gartner.

For example, while it may be desirable to block social networks on a company network, the customer services department may need to be able to answer queries received via Facebook, Twitter and other networks.

As such, IT security becomes not about securing the network itself, but ensuring that it is used in a way that does not unduly threaten sensitive systems and information.

“Organisations need now to turn their attention to the impact of social media on identity and access management,” suggests Gartner research vice-president Andrew Walls.

The analyst also identifies a dangerous misalignment between individual perception of social networks and the corporate approach to identifying and assessing data risks.

With some people’s level of trust in large social networks differing from that which is deemed acceptable for companies as a whole, this can lead to information being shared that might be kept confidential on other platforms.

At Symitry Business we can help you to train your staff in appropriate computer conduct, whether that is using Microsoft Office applications, web-based platforms or in writing emails securely.

We also offer IT support contracts that can keep your servers operating efficiently and securely – without the cost of keeping a full-time in-house team operational.